Privacy Policy

Introduction

Welcome to https://house-sitting.reporteev.com (hereafter referred to as “House Sitting” or “we”). We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care and in compliance with relevant data protection laws. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of your information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of House Sitting’s online presence, including but not limited to:

Our official website at https://house-sitting.reporteev.com
Mobile and desktop applications associated with our service
Online forms, surveys, and registration processes
Email, text message, or phone communications sent by us
Third-party integrations and services linked from our platform

Please note that this policy does not extend to external platforms, apps, or services accessed through links on our site, as they have their own privacy policies. We encourage you to review these policies to understand how your data is handled.

Processing Activities

This Privacy Policy governs your interactions with House Sitting in the following scenarios:

Using our applications and services as an authorized user.
Visiting websites linked to this Privacy Policy.
Subscribing or unsubscribing from our newsletters, emails, or promotional campaigns.
Engaging with us through calls, text messages, or other communication channels.

Personal Data Collection

We collect various categories of personal data, which include:

Account Information: Details related to your user account creation and management, such as username, email address, and password hashes.
Payment Information: Credit card details, billing addresses, and payment history when you make transactions through our platform.
Financial Information: Bank account information for direct deposits or other financial services we offer.
Purchase Information: Items bought on our platform, order history, and product preferences.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data to enhance your user experience.
Location Data: Your geographic location when you interact with our services, used for personalized recommendations.
Feedback: Reviews, ratings, comments, and other user-generated content you share with us.
Social Media Information: Publicly available data from social media platforms when users choose to log in via these accounts.
Product Information: Details about products or services you show interest in, including viewing history and wishlists.

We collect this data through multiple channels: user input forms, account settings, purchase transactions, device settings, analytics tools, and third-party service providers.

Cookies

Cookies are small text files stored on your device by websites to remember user preferences and provide relevant content. We use cookies for several purposes:

Strictly Necessary: These ensure basic functions of our website, such as enabling login sessions and storing language preferences.
Preference: Cookies here tailor the site to your preferences, remembering settings you’ve chosen.
Analytics: We employ analytics cookies to gather insights on how users interact with our platform, helping us improve performance.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their cookie preferences.

Retention and Deletion

We retain personal data for as long as it is necessary for the purpose it was collected or as required by law. Once the retention period expires or when the purpose changes, we securely delete or anonymize the data. Our retention periods vary based on legal requirements and business needs:

Financial and transaction data may be kept for an extended period due to tax and accounting obligations.
Personal information associated with user accounts is retained until the account is deactivated or deleted by the user.
Legal and regulatory compliance may require us to retain certain records for specific timeframes.

Security Measures

We prioritize the security of your personal data and implement robust organizational safeguards. These measures include:

Encryption: We use encryption protocols to secure data both in transit and at rest.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards.
Access Controls: Our systems have access controls in place to restrict unauthorized personnel from accessing sensitive data.
Regular Audits: We conduct periodic security audits and vulnerability assessments to identify and mitigate potential risks.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Rectification: If your data is inaccurate or incomplete, you have the right to ask for corrections.
Erasure (Right to be Forgotten): In certain jurisdictions, you can request the deletion of your data.
Restriction: You may limit our use of your data in specific circumstances.
Portability: Some regions allow you to receive your data in a structured format.
Objection: You have the right to object to the processing of your data for certain purposes.
Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise these rights or if you have any data-related inquiries, please contact our privacy team at [email protected]. We will respond to your request promptly and in accordance with applicable laws.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage users to review it periodically for the latest information. If significant alterations are made, we will notify our users via email or through a notice on our website.

Contact Information

For any questions, concerns, or requests regarding this Privacy Policy or your personal data:

Email: [email protected]
Mailing Address: House Sitting Privacy Team, [Street Address], [City, State, ZIP Code]

We appreciate your trust in us. By using our services, you agree to the terms outlined in this Privacy Policy.